Privacy Policy

Effective Date: January 1, 2026

1. Introduction

Isolate Web ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our cloud infrastructure management platform.

2. Information We Collect

We collect the following categories of personal data:

  • Account Information: Email address, full name, and organizational role
  • Authentication Data: Login timestamps, session tokens, and authentication provider identifiers
  • Usage Data: Proxied database queries, Kubernetes commands executed, and resource access logs
  • Technical Data: IP address, browser type, and device information

3. Purposes of Processing

  • Providing and maintaining the Isolate Web platform
  • Authenticating users and managing access control
  • Generating audit logs for security and compliance
  • Monitoring system health and performance
  • Responding to data subject requests and legal obligations
  • Improving our services and user experience

4. Data Subject Rights

Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Erasure: Request deletion of your personal data
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Restrict Processing: Request limitation of processing your data

To exercise any of these rights, please submit a request via our Data Subject Request form.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Audit logs are retained for 7 years. Account information is retained for the duration of your account and deleted within 30 days of account closure.

6. Contact Us

For privacy inquiries, please contact us at privacy@isolateweb.com.

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