Notice at Collection
This notice is provided pursuant to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). It describes the categories of personal information we collect and the purposes for which they are used.
Categories of Personal Information Collected
| Category | Examples | Retention |
|---|---|---|
| Identifiers | Email address, name, user ID | Duration of account + 30 days |
| Internet or Network Activity | Proxied database queries, Kubernetes commands, login timestamps, IP addresses | 7 years |
| Professional Information | Organizational role, team membership | Duration of account + 30 days |
Purposes of Collection
- Providing, maintaining, and securing the Isolate Web platform
- Authenticating users and enforcing role-based access controls
- Generating audit trails for security monitoring and compliance
- Fulfilling legal obligations and responding to lawful requests
- Improving service reliability and performance
Retention Periods
We retain personal information only as long as reasonably necessary for the purposes described above. Audit logs and internet activity data are retained for 7 years. Account-level identifiers and professional information are retained for the duration of your account and deleted within 30 days of account closure or upon a verified erasure request.
Your Rights Under CCPA
As a California consumer, you have the right to:
- Know what personal information we collect, use, and disclose
- Delete your personal information
- Correct inaccurate personal information
- Opt-out of the sale or sharing of personal information
- Non-discrimination for exercising your privacy rights
To exercise these rights, visit our Data Subject Request form.
Do Not Sell or Share
Isolate Web does not sell or share your personal information as defined by the CCPA/CPRA. We do not sell personal information to third parties, and we do not share personal information for cross-context behavioral advertising purposes.
Contact
For questions about this notice, contact us at privacy@isolateweb.com.